TERMS & CONDITIONS

Last modified: June 18, 2025

These Terms & Conditions (the “Terms”) govern your use of www.ashleighchenry.com (the “Site”) and any services, programs, or offerings provided by Ashleigh C. Henry Life Coaching (“Company,” “we,” “us,” or “our”).

By using this Site, you agree to these Terms and to our Privacy Policy, which is incorporated herein by reference. If you do not agree with these Terms, please do not use this Site or engage with our services.

We may update these Terms at any time, and your continued use of the Site indicates your acceptance of any changes. Please review this page periodically.

1. Content Ownership
All content on this Site—including but not limited to written materials, graphics, photos, videos, digital downloads, course materials, and coaching frameworks—is the intellectual property of Ashleigh C. Henry Life Coaching unless otherwise noted.

You may not reproduce, republish, distribute, or commercially exploit any content without written permission. Unauthorized use may result in legal action, including injunctive relief and monetary damages.

2. User Conduct
By using this Site or participating in any of our coaching services or communities, you agree:

Not to use the Site or content for illegal or harmful purposes

Not to impersonate others or misrepresent your identity

To engage respectfully and ethically in any interaction with us or others

Not to harass, defame, threaten, or infringe on the rights of others

You are responsible for your conduct and contributions across all touchpoints with us.

3. No Guarantee of Results
We offer coaching and educational services designed to support growth and transformation. However, we do not guarantee specific results. Outcomes depend on your participation, effort, and personal circumstances.

Coaching is not therapy, medical treatment, legal advice, or mental health care. We do not diagnose or treat any physical or mental health conditions.

4. Payment Terms & Refund Policy
All payment terms and pricing for services, programs, and digital products are outlined on respective sales pages or during enrollment. By purchasing, you agree to those terms.

We do not offer refunds unless explicitly stated otherwise in writing. Please consider your purchase carefully and reach out with questions prior to committing.

5. Chargebacks & Dispute Process
By purchasing any service or product, you agree not to initiate chargebacks or payment disputes without first attempting to resolve concerns with us directly.

Any billing or refund-related inquiries can be sent to hello@ashleighchenry.com. Unwarranted chargebacks may result in revoked access to our services.

6. Third-Party Tools & Links
This Site may reference or link to third-party platforms (such as Zoom, Kajabi, Stripe, or PayPal). We are not responsible for the security, accuracy, or content of those platforms. Use is at your own risk and subject to their individual terms and privacy policies.

7. Intellectual Property Claims
If you believe your copyrighted or trademarked material appears on this Site without permission, please contact hello@ashleighchenry.com and include:

A description of the copyrighted work or mark

A description of where it appears on the Site

Your name, contact information, and a good-faith statement

Your physical or digital signature confirming your authority

We respect intellectual property rights and respond promptly to valid notices under the DMCA.

8. User-Generated Content
If you submit testimonials, comments, community posts, or share content within our programs or groups, you grant us a non-exclusive, irrevocable, royalty-free right to use, display, edit, and publish that content for marketing or educational purposes.

We reserve the right to remove any user content that violates these Terms or our community standards.

9. Indemnification
You agree to indemnify and hold harmless Ashleigh C. Henry Life Coaching, our team, affiliates, and partners from any claims, damages, or legal costs arising from your use of the Site, your participation in services, or your breach of these Terms.

10. Disclaimer of Warranties
This Site and its content are provided “as is.” We make no guarantees that the Site will be error-free, uninterrupted, or secure. Your use of this Site is at your own risk.

11. Limitation of Liability
To the fullest extent permitted by law, Ashleigh C. Henry Life Coaching is not liable for any indirect, incidental, or consequential damages, including loss of data, business interruption, or dissatisfaction.

Our total liability, if any, will not exceed:

The amount you paid for services in the six months prior to the issue, or

$100 USD—whichever is greater.

12. Governing Law
These Terms are governed by the laws of the State of North Carolina, USA. Any disputes shall be resolved in the courts located in Buncombe County, North Carolina.

13. Dispute Resolution
Before pursuing legal action, you agree to attempt to resolve disputes informally through written communication. If unresolved after 30 days, any disputes shall be submitted to binding arbitration in Buncombe County, North Carolina. under the rules of the American Arbitration Association.

14. Severability
If any provision in these Terms is found invalid or unenforceable, the remainder of the Terms will continue in full force. The invalid section will be limited only to the extent necessary.

15. Changes & Termination
We reserve the right to change or remove portions of this Site or these Terms at any time. We may also suspend or terminate your access if you violate these Terms or misuse our services.

16. Contact Information
This Site is operated by:
Ashleigh C. Henry Life Coaching
Website: www.ashleighchenry.com
Email: hello@ashleighchenry.com